Tech support scam # that AT&T gave me

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Hello I'm New here! Joined: 04 Aug 2012 Posts: 1

Usually with tech support scammers, they're the ones who make the call. Posing as Microsoft technicians they tell you your computer is sending dangerous error levels to Microsoft and your computer will crash and/or explode if you don't give them remote access to it. Sometimes they even threaten to call the police on Microsoft's behalf once they realize you're lying about being cooperative because you're putting other computers around the world at risk with your contagious, AIDS-filled computer. Their goal in all this seems to be either fleecing you into a subscription to their fake anti-virus software or using the remote access to mine financial data so they can drain your bank accounts (or both).

This time though, I had to ask AT&T for a number to Yahoo (their partner site) and the number they gave me was 1 - 8 8 8 - 5 8 2 - 5 1 4 5. The guy must have googled the number or something because although at first the person answering the number asked the same questions real Yahoo support technicians asked, he then asked for the password to my account (which no legitimate tech support agent that I know of ever does) and later demanded remote access to my computer. Anywho, I've been calling that number feeding them fake e-mail addresses and passwords and telling them I need my account reactivated immediately since I have a lot of important financial information stored on that account. They tell me they can't log into my account, but I insist Yahoo doesn't recognize the e-mail and password combo I gave them due to a server error that recently occurred for some users (actually true). I don't know how much of a time waster this is for them though (it seems to be wasting more of my time than theirs), so I thought I'd pass this number on to someone who has better and more effective ideas...

Posted: Sat Aug 04, 2012 4:12 am

We do require evidence when posting phone numbers.

In this case, however, google is your friend. The number most definitely does not belong to yahoo.

Number traces to a website, email-help.net. Whether it's a scam or just someone that piggybacks off a legitimate company is a different question. They might actually have to ask for your password because they are not yahoo support and have none of the controls a yahoo tech employee would have. I know I certainly wouldn't allow these people remote access to my computer.

Site contains the following disclaimer:

Quote:

Disclaimer : Email Help is an independent service provider of remote tech support for third party products. Third party trademarks, logos, brand names, products and services are used as references for informational purposes only.In no way we sponsor their product or services.Thus Email-Help . hereby disclaims any sponsorship, affiliation or endorsement of Yahoo, Hotmail or or by any such third party email service provider.

Quote:

Domain Name: EMAIL-HELP.NET
Registrar: BIGROCK SOLUTIONS PRIVATE LIMITED
Whois Server: Whois.bigrock.com
Referral URL: http://www.bigrock.com
Name Server: DNS1.BIGROCK.IN
Name Server: DNS2.BIGROCK.IN
Status: clientTransferProhibited
Updated Date: 02-mar-2012
Creation Date: 02-mar-2012
Expiration Date: 02-mar-2013

>>> Last update of whois database: Sat, 04 Aug 2012 03:50:57 UTC <<<

Domain Name: EMAIL-HELP.NET

Registrant:
PrivacyProtect.org
Domain Admin ([email protected])
ID#10760, PO Box 16
Note - All Postal Mails Rejected, visit Privacyprotect.org
Nobby Beach
null,QLD 4218
AU
Tel. +45.36946676

Creation Date: 03-Mar-2012
Expiration Date: 03-Mar-2013

It's amazing how many sites have "become a proverbial brand name in Online Tech Support services." Even more interesting is the fact that they were all registered less than a year ago. Apparently proverbial brand naming is a speedy process. This is only the first handful.

http://iresolve247.com/ (registered in June)
http://a1geek.com (registered in May)
www.pccareexperts.net (registered in March)
http://www.pctech24.com/ (registered in Feb)
http://microfixstore.com (Oct 11)
http://www.etroubleshoot.com (Jan)
http://technoconference.com/ (July)
http://comexs.com/aboutus.html (Oct)

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