SmartFeedSmartFeed          

Porsche Hangout


WELCOME - YOU ARE CURRENTLY VIEWING 419EATER AS A GUEST

By joining our community you will have the ability to post topics and access other forums reserved for members. Registration is quick, simple and absolutely free. Join our community today by clicking here.

ScamWarners.com - Internet Anti-Fraud Center - now open!


 major computer problem - please please can you help?

View next topic
View previous topic
 
Post new topicReply to topic
Author Message
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Thu Sep 25, 2008 8:29 pm Reply with quoteBack to top

I should start by saying we are not very IT literate - Ok when its going fine but problems cause us major headaches!

Bought my partner a wireless laptop in March 2008
Laptop has windows vista and internet is AOL ( Iknow!!!) every time we use computer loads of pop ups come up saying we have major security issues - like 8 different trojans etc. However the pop ups are from sites we dont know such as registry doctor, pc health and they have installed as programmes ( since removed by me) that he didnt intentionally install.

therefore tried to install mcafee, or norton or AVG but nothing but nothing will install - keeps saying there was an error - cant recall exact message.

Then tried to run aol computer check but says the system on the laptop doesnt meet minimum system requirements,also windows defender says its out of date but then cant update due to an error

Originally I installed avg free version and he runs this thinking hes OK except I discovered it has never updated since the original date of installation and when I try it just freezes

so in summary I have a big problemn but no idea what - PLEASE CAN YOU HELP - I AM ON THE VERGE OF TRASHING THE LAPTOP

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
Corona
Eater's sweetheart


Joined: 21 Sep 2006
Posts: 8457
Location: On your left!


PostPosted: Thu Sep 25, 2008 8:40 pm Reply with quoteBack to top

maggie, can you uninstall the avg?

_________________
Pretty Rose Pretty Rose Pretty Rose pony pony pony Nurse Nastys Audi TT Nurse Nastys Audi TT Nurse Nastys Audi TT GoatGoatGoatEaster EggEaster 2015Mc Fry Mc Fry
Mortarx? Closed lad accountsx? Pith Helmet
Free Pastor Frank
An Eater's Sweetheart Safari
View user's profileSend private message
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Thu Sep 25, 2008 8:51 pm Reply with quoteBack to top

Corona

Thanks for reply - yes I can do that and had thought about it but then if I cant install anything in its place decided to leave it - even though not updated. If you think I should uninstall I will but what would you then do

Maggie

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
Scam Patroller
Baiting Guru


Joined: 08 Jul 2004
Posts: 11854
Location: UK


PostPosted: Thu Sep 25, 2008 8:58 pm Reply with quoteBack to top

have you been getting these pop ups since you very first used the computer out of the box? They may well be bloatware (crapware), all laptops have stuff loaded on to them by people who pay the laptop manufacturer to add them.

If that is the case, run the decrapifier, it will remove a lot of stuff and at the same time speed your computer up:

http://www.pcdecrapifier.com

Even if that's not the problem, run it anyway, there will be stuff preinstalled using up your resources, read the FAQ on that site first, the program is perfectly safe.

_________________
Pith Helmet 10 Safari Safari Safari Safari Safari Safari Safari Safari Suitcase
40x Nigeria 4x South Africa 2x Ghana 2x Benin 10x Ivory Coast 34x United Kingdom 17x United States 9x Spain 1x Belgium 1x 6x European Union 4x Canada 1x New Zealand 6x Netherlands 1x pyramid 23x Cellphone Jolly Roger
Vcamera YMCA Vcamera Summer Holdiay + Bus Hijack

www.scamwarners.com - www.scam-info-links.info - www.aa419.org - The Numpties Gallery
View user's profileSend private message
windypops
"You'll be sorry"


Joined: 25 Jan 2005
Posts: 5871
Location: Planet X


PostPosted: Thu Sep 25, 2008 9:02 pm Reply with quoteBack to top

You might be looking at reinstalling the OS.

Try clearing the cache and cookies. It sounds like the trouble runs much deeper though.

_________________
Mortar x22 Inventor Easter Egg 2011

"No amount of semen donation will save this situation" Sanny Sanny
"We must disagree to agree" Raji Musa

<a href="viewtopic.php?p=1766700#1766700">** GET LADS HERE **</a>
<a href="/forum/donate.php">[100% Risk Free Transfer]</a>
View user's profileSend private message
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Thu Sep 25, 2008 9:11 pm Reply with quoteBack to top

Scampatroller and Windypops

Thank you both so much

SP will run what you suggest and thanks again

Windypops - I thought the same but bought laptop diect from Toshiba with all software pre installed so dont have a clue how to re install as no idsks provided re windows vista - ANY IDEAS

btw just had a pop up whilst writing this saying windows is unable to update - oh help - what is wrong?

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
windypops
"You'll be sorry"


Joined: 25 Jan 2005
Posts: 5871
Location: Planet X


PostPosted: Thu Sep 25, 2008 9:26 pm Reply with quoteBack to top

If it's got an image pre installed it's usually a matter of holding an "F" key on boot. Then you'll be given a list of options.

I'm not familiar with Toshiba, but check for a button that accesses some system tools. You might be able to do it from there.

Manual?

_________________
Mortar x22 Inventor Easter Egg 2011

"No amount of semen donation will save this situation" Sanny Sanny
"We must disagree to agree" Raji Musa

<a href="viewtopic.php?p=1766700#1766700">** GET LADS HERE **</a>
<a href="/forum/donate.php">[100% Risk Free Transfer]</a>
View user's profileSend private message
Slightlyoutofit
Baiting Guru


Joined: 13 Feb 2007
Posts: 14311
Location: Foraging for Nuts.


PostPosted: Thu Sep 25, 2008 9:29 pm Reply with quoteBack to top

Update Windows manually.
Turn off Automatic Updates in Control Panel and go to the Windows Site and do it from there.

_________________
Star pony pony pony Nurse Nastys Audi TT Purple Flower Whip
Safari Jolly Roger Mortar Closed lad accounts Cellphone United Kingdom

God will see you true for all this you have done to me you bastard. - Collins Kalu
MAY THE HAND THAT TYPE ON KEYBORD BECOME STRICKEN AND TRANSMIT VIRUS TO YOU ENTIRE BODY. - Dr Linda Akeem
oh what a mess its time cabbage punks like u will be expose for trully what they are. - David Cole
View user's profileSend private messageYahoo MessengerSkype Name
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Thu Sep 25, 2008 9:36 pm Reply with quoteBack to top

Slightly

Thats a really good idea - will do. Scampatrollers idea seems to have helped too as AVG is currently updating for the first time in months - big thank you to everyone - I was so at a loss but at least now seem to be making some progress

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
A Skinner
Texas Lad-Saw Massacre


Joined: 16 Nov 2003
Posts: 3662
Location: Texas, USA


PostPosted: Thu Sep 25, 2008 9:43 pm Reply with quoteBack to top

I'd also get some anti-malware programs such as AdAware and SpyBot Search and Destroy. Might cure everything and they are free.

_________________
Safari Safari Safari Mortar x 25
Closed lad accounts X ? Nurse Nastys Audi TT x3 Purple Flower
Sand Timer x2 Easter Egg 2012 Nigeria Benin United Kingdom Ghana
SINCE YOU MADE ME TO GIVE MY CAR AWAY AND ALL THE DISAPOINTMENTS YOU GAVE TO ME,WHICH MADE ME TO STOP CONTACTING YOU. PLEASE DO NOT INVOLVE ME WITH ANYTHING YOU ARE DOING WITH ANYBODY, PLEASE DONT INVOLVE ME.I DONT WANT ANYTHING THAT WILL JEOPARDIZE MY IMAGE IN THIS COUNTRY.I AM A HUMANITARIAN LAWYER.

infact am getting tired with all this speculation in this transaction, honestly if i had known that this is the kind of person you are i would not have contacted for an assistance

Urgent??? Impotent massage

* Help Keep Eater Running - Click here to donate
View user's profileSend private messageSkype Name
Corona
Eater's sweetheart


Joined: 21 Sep 2006
Posts: 8457
Location: On your left!


PostPosted: Thu Sep 25, 2008 9:43 pm Reply with quoteBack to top

maggie, we won't tell them how much we love and need them. Wink

_________________
Pretty Rose Pretty Rose Pretty Rose pony pony pony Nurse Nastys Audi TT Nurse Nastys Audi TT Nurse Nastys Audi TT GoatGoatGoatEaster EggEaster 2015Mc Fry Mc Fry
Mortarx? Closed lad accountsx? Pith Helmet
Free Pastor Frank
An Eater's Sweetheart Safari
View user's profileSend private message
bill2
Baiting Guru


Joined: 10 Sep 2006
Posts: 5496
Location: Yeah who can tell me where I am?


PostPosted: Thu Sep 25, 2008 9:57 pm Reply with quoteBack to top

Never tried this on Vista yet, so the gang here will have to confirm if.......

Start--run--MSconfig--- enter
Startup files Should give you some insight in what all gets started when the computer boots up, you will only need a few things and the rest is ballast, if you can list what you have there, the gang here can tell you what to drop.
Same goes for System files.
Once again I don't know if Vista will work the same as XP

If Vista can start in safe mode with network then a Windows update could be a possibility.

And as said above a good scan might clean it up too. If you have the time, try http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym it needs Explorer and java enabled.

Good Luck, feel for you, if my laptop could talk I would have to kill it Laughing

_________________
I don't do bling, I just do lads Evil or Very Mad
View user's profileSend private message
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Thu Sep 25, 2008 11:38 pm Reply with quoteBack to top

A Skinner - thank you so much - -only 1699 threats found by skybot!!! and dealt with

However windows is still not updating so need probably to reinstall -

I have to say you guys are the best - I was literally pulling my hair out - THANK YOU for all the excellent help so far xx

Corona sadly I do love and need them Laughing

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>

Last edited by maggiemay on Thu Sep 25, 2008 11:42 pm; edited 1 time in total
View user's profileSend private message
doc holliday
Squirrels Hate Me


Joined: 06 Feb 2008
Posts: 2369
Location: Behind the Oriental,taking potshots at hitlads.


PostPosted: Thu Sep 25, 2008 11:41 pm Reply with quoteBack to top

Did it do it out of the box,or did it crop up after you had used it for a while?My computer at work,recently became infested with a real nasty malware program called Antivirusxp2008.There are other derivations of the name.I wound up having to manually remove it.The symptoms sound very familiar.If it wasn't that way out of the box,but happened later,you may have something similar going on.

_________________
Fuck off, and wait for your death, you fucking dog's eater, I will see this to the end, already, you are a fucking negativity to this world, go to hell after two puuuuuuuuuuuuuuu
Jack N0delay,hitlad

You have given me enough stress through the shit you sent to me
Jack the hitlad

What you sent to me is not real, don't you fucking understand simple english, that is not real slip from money gram, I have been using money gram before now, FUCK YOU. IDIOT. PLAY YOUR GAME WELL. MASTER OF ALL PLAYERS
Jack,the hitlad who keeps giving me fresh sig lines

Closed lad accounts x35 x2 Easter Egg 2012
View user's profileSend private message
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Thu Sep 25, 2008 11:53 pm Reply with quoteBack to top

Hi Doc Holiday

It was fine when it came out the box but my partner visited some dodgy sites and thats when I think probs happened -he has been well and truly beaten verbally for this mess
Evil or Very Mad

Thank god for 419 eater members -as ever you restore my faith !!

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
Fryer
Just a Jonkey


Joined: 15 Mar 2008
Posts: 2360
Location: Global Computer Mega Cafe


PostPosted: Fri Sep 26, 2008 2:52 am Reply with quoteBack to top

maggiemay wrote:
However windows is still not updating so need probably to reinstall -


Maybe not, that's a pretty drastic step. Try what Slightly recommended, update it manually. Sorry I dont' have time to hunt down the details for you, but that's probably a better approach...at least initially.

_________________
Easter 2015Whip Goat x 695 Closed lad accounts x N United States x 2 Nurse Nastys Audi TT Click here for a Sure Fire Pith Helmet Modality
YOU ARE A MOTHERFUCKER SCUMBAG AND AN EMPTY VESSEL
Fuck you..i knw u so well...aswhole.
guy nawaaa for you oooh
View user's profileSend private message
simpsonman3000
419Eater is my life


Joined: 09 Jul 2008
Posts: 299
Location: The Michael Phelps Lounge


PostPosted: Fri Sep 26, 2008 5:23 am Reply with quoteBack to top

Doc

its really easy to remove antivirusxp2008 jsuk

just malwarebytes antimalware

_________________
HEY YOU OLD DISEASED SLAPPER I KNOW YOU F**K ANYTHING AND SUCK EVERYTHING HEARD YOUR C**T IS SO BIG NOW EVEN A HORSE CANT FILL IT!!! ENJOY IT AND HOPE YOU GETS AIDS YOU DISEASED MUGA BASTARD!!!- Some lad got pissed when I called him a slut.
View user's profileSend private messageSend e-mail
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Fri Sep 26, 2008 11:21 am Reply with quoteBack to top

A huge thank you to everyone who so kindly helped

I have now cleared out hte worst of it but windows wont update whatever I try - it was last updated 18 mths ago so called Toshiba and they said probably a virus thats preventing it doing so - anyway the upshot is I do need to reinstall OS and disc is on its way to me

Thanks again I wouldnt have got this far without your help

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
GordonBennett
Baiting Guru


Joined: 29 Mar 2007
Posts: 2829
Location: Pedicabo ego vos et irrumabo


PostPosted: Fri Sep 26, 2008 1:03 pm Reply with quoteBack to top

Hi maggie

As an M$ IT tech I can tell you that updates in Vista are having problems not just because of viruses.

If you want to make doubly sure (and it wouldn't do any harm if your loved one has been straying, electronically) there are a number of free on-line scanners, such as (in order of preference):
http://www.eset.com/onlinescan/
http://www.kaspersky.com/virusscanner
http://housecall.trendmicro.com/
http://www.bitdefender.com/scan8/ie.html

If that doesn't let Vista update, try uninstalling the update KB929777 and then try.

Or download SP1 from HERE

_________________
Ninja
DIE MUDER FUCKER

Purple Flower
View user's profileSend private message
OxygenDeprived
Baiting Guru


Joined: 05 Mar 2007
Posts: 4138
Location: Crushing Lad's spirits, one at a time...


PostPosted: Fri Sep 26, 2008 1:10 pm Reply with quoteBack to top

Be very wary of vista service packs. It's impossible for MS to test them on every PC configuration to ensure they don't break your PC. I had one that almost killed my home built pc around June. After the latest SP 3 it wouldn't boot right, and if it did, it ran horribly slow (as in 10 minute boot too). I tested every component before finally removing the SP 3 when it was finally working fine again.

_________________
Premium Membership | Need a Mentor? | Eater University
Kelv1n
Safari Sandra, Owerri to Lagos Sand Timer 18+ months | Safari Oga Mark - Dakar to St. Louis, Senegal
Safari N4ncy & Yeb0ah - Accra to Abidjan | Safari Safari Safari Safari Safari Barrister Stone Sand Timer 13+ months
PD Results: Safari x18
AS Results: Safari x4
Closed lad accounts x 15
Mortar x 3
Cellphone x 56 Easter Egg 2013
United Kingdom 138 sites killed
View user's profileSend private messageVisit poster's website
GordonBennett
Baiting Guru


Joined: 29 Mar 2007
Posts: 2829
Location: Pedicabo ego vos et irrumabo


PostPosted: Fri Sep 26, 2008 1:31 pm Reply with quoteBack to top

^^Yes it would certainly be prudent to make a restore point prior to putting it on.

_________________
Ninja
DIE MUDER FUCKER

Purple Flower
View user's profileSend private message
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Fri Sep 26, 2008 1:34 pm Reply with quoteBack to top

^^^ Thank you both very much for advice - Gordon I am currently downloading SP1 as you suggest - nothing I have tried so far has successfully downloaded but this is looking hopeful Smile

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
GordonBennett
Baiting Guru


Joined: 29 Mar 2007
Posts: 2829
Location: Pedicabo ego vos et irrumabo


PostPosted: Fri Sep 26, 2008 1:41 pm Reply with quoteBack to top

Make sure you run one of the on-line scans first.

To be completely anal about it, run a scan first and if you find a virus, personally I would switch System Restore and run the scan again. If you do find a virus, it may be in the SR folder waiting to jump out and bite you. Plus there's no point in restoring back to a point you know is infected.

Then switch SR back on and make a restore point. Then try SP1. Enjoy.

(Oh, and then install ESET Smart Security; AVG just doesn't cut it these days)

_________________
Ninja
DIE MUDER FUCKER

Purple Flower
View user's profileSend private message
Harry Bawls
Elite Baiter


Joined: 19 Oct 2006
Posts: 1310
Location: Somewhere, nowhere, everywhere


PostPosted: Fri Sep 26, 2008 3:52 pm Reply with quoteBack to top

Are you using IE? My sister had many of the same problems you are describing and I switched her to Firefox, cleaned everything using many of the tools listed in the previous posts here, and told her NEVER to use IE again. She has not had a problem since.
View user's profileSend private messageSend e-mailSkype Name
maggiemay
Adamu's soulmate


Joined: 23 Nov 2007
Posts: 337


PostPosted: Fri Sep 26, 2008 9:33 pm Reply with quoteBack to top

Thank you to all of you - you are so helpful..unfortunately its one step forward and two back.

Heres where I am....tried eset as Gordon suggested but it wouldnt admit i was the administrator so then tried next on his list which was kaspensky - that found 4 trojans but only identified not destroyed..so ran SP1 as suggested - took over an hour but uploaded OK but STILL cant update windows nor AVG so re ran antispybot which did update and destroyed a few odds. The upshot I think at this point is that I need to await toshiba disk and reinstall OS as this just wont update no matter what I do. Alternatively I might well take a hammer to the laptop, my office however is now redecorated so will no longer need partners laptop after tomorrow and can revert tlo my trusty and lovely computer that is free of these issues Very Happy

The fact I have today become Adamus soulmate was the only thing that I found funny in an otherwise frustrating day Laughing

_________________
IM SUFFERING,FRAUDSTRAED,WEAK AND DIEING SLOWLY

You can be of great assistance to helping this little wads realize their hope for tomorrow,

pony pony
<a href="/forum/donate.php">[Click here to donate to 419Eater.com]</a>
View user's profileSend private message
Display posts from previous:      
Post new topicReply to topic


 Jump to:   



View next topic
View previous topic
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



** Find out information about your IP address **


All Content © 2003 - 419Eater.com
Powered by phpBB © 2001, 2002 phpBB Group :S5: FI Theme :: All times are GMT