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 My Anti virus found a trojan

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Diyuki
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Joined: 14 Jan 2009
Posts: 43


PostPosted: Sun Jan 25, 2009 2:34 am Reply with quoteBack to top

SHeur2.IAV, in my system volume information whatever that is.

Anyway I did some googling on it and found nothing about it, so does anyone know how I could have gotten this trojan and what are some things i has done to my computer?

Note it had to have come onto my computer in the past 24 hours, because my scan last night found nothing.

The only websites I have been on today, are 419eater, gmail and fox news. Thats it, I haven't downloaded anything from gmail, and I doubt this place had viruses. So fox news is the only place left.

What gives?
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A Skinner
Texas Lad-Saw Massacre


Joined: 16 Nov 2003
Posts: 3733
Location: Texas, USA


PostPosted: Sun Jan 25, 2009 3:00 am Reply with quoteBack to top

A trojan can slip in the back door. Have you updated Microsoft with all the patches.

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infact am getting tired with all this speculation in this transaction, honestly if i had known that this is the kind of person you are i would not have contacted for an assistance

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irishemigrant
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PostPosted: Sun Jan 25, 2009 3:02 am Reply with quoteBack to top

It sounds as though your AV is doing it's job, has it quarantined it? if so, follow the steps to remove.

The chances are that if it's been caught, it won't have got past your AV, but do a system scan anyway

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SlapHappy
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PostPosted: Sun Jan 25, 2009 4:45 am Reply with quoteBack to top

You may find more help with that infection here, by googling agent.IAV
http://www.google.com/search?hl=en&client=opera&rls=en&hs=rJc&q=agent.IAV&btnG=Search

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Nelsonsbattle
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PostPosted: Mon Jan 26, 2009 8:52 am Reply with quoteBack to top

I was looking for an old track on Limewire, hadn't used it for ages. I was silly enough to download the first file which showed up with the name of the track I wanted. It was a virus but my AV software picked it up and quarantined it.

I've seen that most of the titles I've since searched for on Limewire come up with non-music files listed which have 20 or 30 hosts and which don't give drop down information as to their file type. I presume these are viruses or trojans. All the mp3 files show a drop down with the name of the artist, the title, the file type, the albumn and duration of the track.

I'm more circumspect with what I download now, but thankfully my AV software did it's job.

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Roger The Cabin Boy
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PostPosted: Mon Jan 26, 2009 9:55 am Reply with quoteBack to top

Spybot Search & Destroy is very good. You can get it here.
You'll most likely want to turn off the resident shield (Advanced Mode>Tools>Resident>TeaTimer.) Otherwise it does a full scan every time you boot up.

System volume information is another way of saying system restore, you can't alter this information, the only thing you can do is delete it. That way you won't be tempted to "restore" to a point where you had a trojan.

If you're using XP, right click, select properties on my computer. pick the system restore tab and check the " turn off system restore" box. Hit apply and your done, no more nasties. Wink Turning it off clears the memory, Don't forget to turn it back on afterwards.

This is a fairly new virus, I expect you've had it for a day or two but it's only just made it in to your AV's definitions, so your scan didn't show it up before.

Little tip: Scan your downloads before opening them. It saves a lot of heartache, and avoid limewire like the plague, it's riddled.

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pilgrim
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Joined: 19 May 2004
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PostPosted: Mon Jan 26, 2009 1:24 pm Reply with quoteBack to top

^^ As RTCB says, you can delete your existing restore files by turning off restore. Some trojans "hide" in restore files. Your AV may detect them but be unable to quarantine or delete them there. That happened to me, and the AV support person told me to turn off restore. I did so, deleting the restore files, and the trojan disappeared. I have since reactivated restore.

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