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 Our store's grand opening

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Bart Fargo
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PostPosted: Sun Jun 10, 2012 10:02 pm Reply with quoteBack to top

Well the mini-mart I work at is having it's grand opening this June 23rd. pretty neat, since the store has BEEN OPEN SINCE DECEMBER 1ST!!

What the hell kind of grand opening is that?? Confused

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lakeside77
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PostPosted: Mon Jun 11, 2012 1:48 am Reply with quoteBack to top

Is your boss a member of this organization?

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bill2
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PostPosted: Mon Jun 11, 2012 2:11 am Reply with quoteBack to top

Maybe your boss thought you needed more training before he could officially turn you loose on his customers Laughing
Just bugging you, I'm bored too Wink

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Bart Fargo
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PostPosted: Mon Jun 11, 2012 2:14 am Reply with quoteBack to top

Not my boss's idea, but the company's idea, why even bother?

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Morgain Le Fay
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PostPosted: Mon Jun 11, 2012 1:54 pm Reply with quoteBack to top

Having worked in retail -- the Dec 1st opening was your "soft" opening....the Grand Opening is the official opening and would coincide with other locations Grand Opening sales (if you have other locations that is)

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Bart Fargo
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PostPosted: Tue Jun 12, 2012 3:08 am Reply with quoteBack to top

We do have other locations, but none of the others are having any grand openings. The store in Sanford had their grand opening in February despite them being open since July last year.

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Cougar
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PostPosted: Tue Jun 12, 2012 11:43 am Reply with quoteBack to top

Sounds like the company management team don't quite understand the concept of hard and soft openings.

Nope, no innuendo there. Smile

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Morgain Le Fay
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PostPosted: Tue Jun 12, 2012 2:02 pm Reply with quoteBack to top

^^^^ Tsk, Tsk! Wink

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Bart Fargo
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PostPosted: Tue Jun 12, 2012 2:07 pm Reply with quoteBack to top

Another company I worked for a few years ago did the same thing. They opened a new branch office in Maine, and they didn't have their big dedication for the business until about 6 weeks after we had started working there.

It was more formal than our store grand opening. Had a lot of local politicians and Olympia Snowe (US senator) and John Baldacci (then gov of Maine) there. Why I don't know.

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Morgain Le Fay
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PostPosted: Tue Jun 12, 2012 2:13 pm Reply with quoteBack to top

In some cases, soft openings are legal requirements.

Soft openings are meant to introduce the business to the local people.

If they have a Grand Opening first, it is because they are already a large company and their brand is well known.

A soft opening allows the business to become more organized the first few weeks or months before the more publicized grand opening and gives the management and staff a chance to become familiar with the daily operations of their inventory, accounting, and customer service requirements.

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Cougar
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PostPosted: Tue Jun 12, 2012 8:37 pm Reply with quoteBack to top

Apparently (I have read) some restaurants do this - they like to have a quiet soft opening to make sure the kitchen is operating properly, the front of house staff know the menu and systems, the menu works etc, then have a hard grand opening with full bells and whistles when they know it's all up to scratch and not going to be a big embarrassment (/media failure). The article recommended keeping an eye out for soft openings, as the menu is often heavily discounted. Assuming you don't mind being a test subject of course. Wink

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Morgain Le Fay
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PostPosted: Tue Jun 12, 2012 9:11 pm Reply with quoteBack to top

^^^ In some cases the meals for one or two evenings are FREE as they train their wait staff.

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FrumpyBB
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PostPosted: Tue Jun 12, 2012 11:29 pm Reply with quoteBack to top

Procrastination, I can sympathize very much with it Wink

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