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 Geek squad help needed ?browser hijack?

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IrwinFletcher
Master Baiter


Joined: 18 Nov 2007
Posts: 192


PostPosted: Sat Jul 25, 2009 2:35 pm Reply with quoteBack to top

My brain is melting trying to understand all of this Shocked You guys have been so helpful but I wonder if I might make things worse by being clueless. I am doing my reading, and I'm learning, but slowly . If I had the cash to spare I could call a professional to save me...but I don't.
How about I just save a few things and use the recovery disc that came with my computer to reload everything? Fresh start? Is that an option or a bad idea?

_________________
-I have been beaten up suffered three broken ribs and i have been
raped by three farm workers.
-i say go and fu** ur mother asssssssssssssss or come and help ok? u think i am foooooooooooool
- let if sink into your nerves that, R3V J0HN 4BUL3 is not a cheat and God Almighty whom I serve will not let me be
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McBait
Not quite a Newb


Joined: 22 Jul 2009
Posts: 42


PostPosted: Sat Jul 25, 2009 3:22 pm Reply with quoteBack to top

That sounds like a drastic step to me, it's time consuming and a pain in the ass. I'd start with a spyware removal program, see if that helps.

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Rodus
Baiting Guru


Joined: 13 Dec 2006
Posts: 3685
Location: Back under the cold shower


PostPosted: Sat Jul 25, 2009 4:16 pm Reply with quoteBack to top

If you are concerned that your PC is still infected then it's probably worth doing a full reinstall. Make sure you have any important docs backed up and then wipe your HD. There are still plenty of rootkits/trojans out there that many AV products won't spot and the "have I-haven't I got one" approach can drive you nuts. When you've re-installed the OS make sure the first thing you do is upgrade to the latest security patches and get a decent AV, AVG is good but a bit of a system hog, Avira is excellent, get a decent firewall too as the Windows one sucks (it only blocks incoming traffic, not outgoing) Zone Alarm is good and free. Ad-aware will take care of most adware problems and also ditch IE as it's a security risk, Chrome is probably the most secure browser out of the box (even the Pwn2Own guys think so) so if you're ultra concerned then thats the way to go.

_________________
I will kiss you romance u,suck and penetrate u - Williams Muyeke
now am as poor as a church rat - Lou1s Mar1on
I AM FINANCIALLY DEAD RIGHT AWAY - Louis in Accra
u can keep sending money to Gomer and leave me alone - Agent Smith cracks up

Pith Helmet Lou1s Mar1on - Lagos to Accra (satellite IP) - "so, what i need to do to get out of these place?"
Sand Timer - 18 mths: Louis

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IrwinFletcher
Master Baiter


Joined: 18 Nov 2007
Posts: 192


PostPosted: Sat Jul 25, 2009 8:29 pm Reply with quoteBack to top

I might do that and you're right it the wondering bugs me. What I've done now is unistalled avg and installed ca security suite. I disabled windows firewall and I'm using the one from CA. When I first started CA after install I got a message that said internet explorer is trying to act as a server--allow or block---I have no idea what that meant but I blocked it. I also scanned and got these results:
Top infections found during scan (Limited to 10).
HTML/FakeAV.A
HTML/IFrame!exploit
Win32/KollahCryptorB
All of the tools you guys gave me seem to have removed alot. The computer is running faster and I haven't had another issue. Thanks again.

_________________
-I have been beaten up suffered three broken ribs and i have been
raped by three farm workers.
-i say go and fu** ur mother asssssssssssssss or come and help ok? u think i am foooooooooooool
- let if sink into your nerves that, R3V J0HN 4BUL3 is not a cheat and God Almighty whom I serve will not let me be
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Rodus
Baiting Guru


Joined: 13 Dec 2006
Posts: 3685
Location: Back under the cold shower


PostPosted: Sat Jul 25, 2009 8:41 pm Reply with quoteBack to top

^^here's another good tool for giving your machine a bit of a performance boost: http://www.ccleaner.com/

_________________
I will kiss you romance u,suck and penetrate u - Williams Muyeke
now am as poor as a church rat - Lou1s Mar1on
I AM FINANCIALLY DEAD RIGHT AWAY - Louis in Accra
u can keep sending money to Gomer and leave me alone - Agent Smith cracks up

Pith Helmet Lou1s Mar1on - Lagos to Accra (satellite IP) - "so, what i need to do to get out of these place?"
Sand Timer - 18 mths: Louis

starstar

The*Catb1ngo Hotel*
*My Church*

pony pony pony Nurse Nastys Audi TT Nurse Nastys Audi TT Mortar x23 Closed lad accounts
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GordonBennett
Baiting Guru


Joined: 29 Mar 2007
Posts: 2829
Location: Pedicabo ego vos et irrumabo


PostPosted: Sat Jul 25, 2009 9:42 pm Reply with quoteBack to top

In 10+ years of being the professional you don't want to call (we are paid well) I have never found a virus that couldn't be deleted. If you go down the reformat and reinstall path, not only do you need the Windows disk, but also the motherboard drivers and the installation files and keys to all the applications you want to reinstall. Then you have to import your records from your disk full of saved info - and do you know how to save email files, for example? Oh, and how do you know you aren't reimporting the virus?

Some viruses are pretty complex, but there are plenty of tools out there which are easy to use. Has anyone mentioned Malwarebytes? It's certainly worth running once.

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IrwinFletcher
Master Baiter


Joined: 18 Nov 2007
Posts: 192


PostPosted: Sat Jul 25, 2009 9:49 pm Reply with quoteBack to top

^^^ I have malwarebytes. I ran it. I did not say I didn't want to call a professional. I said I couldn't afford it, so I just don't have that option. My apologies if I have offended you or your profession.

_________________
-I have been beaten up suffered three broken ribs and i have been
raped by three farm workers.
-i say go and fu** ur mother asssssssssssssss or come and help ok? u think i am foooooooooooool
- let if sink into your nerves that, R3V J0HN 4BUL3 is not a cheat and God Almighty whom I serve will not let me be
View user's profileSend private message
GordonBennett
Baiting Guru


Joined: 29 Mar 2007
Posts: 2829
Location: Pedicabo ego vos et irrumabo


PostPosted: Sat Jul 25, 2009 9:52 pm Reply with quoteBack to top

No offence taken, I knew what the issue was Very Happy

We are rather used to people reluctantly calling us, hoping we get the hell out quickly and never wanting to see us again!

Or is that just me?

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Ninja
DIE MUDER FUCKER

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Old No. 7
Master of Master Baiters


Joined: 31 Jul 2007
Posts: 777
Location: Somewhere Else


PostPosted: Sat Jul 25, 2009 10:57 pm Reply with quoteBack to top

Try here for a step-by-step primer to clean up your machine (well, the basics anyway, before getting down to serious stuff)
http://forums.majorgeeks.com/showthread.php?t=35407. Read down and follow Chas Lang's advice to the letter

The you can download HijackThis from here http://www.spychecker.com/program/hijackthis.html to see what's running on your PC and learn how to read the report here (it's not a total annswer, and don't ask it to fix anything yet) http://www.aumha.org/a/hjttutor.php. You can Google anything you find running that you don't understand - I tend to trust the results from http://www.liutilities.com/products/wintaskspro/processlibrary/

And here are some other resources

http://forums.whatthetech.com/HijackThis_Logs_Infections_Removal_f27.html
http://www.spywareinfoforum.com/index.php?showforum=18
http://www.spywarewarrior.com/ (links at the bottom of the page)
http://www.cybertechhelp.com/forums/index.php
http://www.techmonkeys.co.uk/forums/viewforum.php?f=8&sid=3321937f12fb6e1421e44946b21ca2a3
http://www.malwareremoval.com/

Some of these site will give links to on-line scanners - they will often detect but not fix - but at least you then know what you're up against, though.

Others are fora where you can get cleaning tutorials and post a thread to get help with cleaning your machine and its particular infections

Hope it helps. Best of luck.

Edited to add. And once you get it clean, you need to take steps the keep it that way.

I use:
    ZoneAlarm Pro (paid for, but I like it). I have it locked down so only Outlook can send emails.
    NOD32 AV (as above)
    Windows Defender running in the background (freeware)
    SpywareBlaster

and I sit behind a NATS router with hardware firewall
I also scan weekly with:
    Spybot S&D (scan and immunise, not running in the background)
    Adaware (also running in the background)
    a-squared free
    SUPERAntispyware free

And I clean up before scans with CCleaner.

I use Firefox with NoScript and Adblock Plus. I have it set to ask everytime where to downloads files to, so it asks in case of a driveby.

I also regularly check my machine at GRC.com to see if it's fully stealth. I've also got a little utility called tcpview to see if anything is calling home. I have deleted any IM software and I also wouldn't have Skype - I believe it uses a form of PtP fileshare and opens a hole in your firewall.

Not saying mine is the ultimate system, but I go to some pretty dark places (I have a Linux laptop for the really, really iffy areas) and haven't had any issues. Needless to say, I click on nothing and accept no downloads, drivers, codecs or anything else I'm offered unless I'm specifically looking and I trust the source.

You'll need to find something that works for you.

_________________
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Like my flags? Want some of your own? Let justjay teach you how to kill sites here (clicky).

Hobbes may have retired, but get his brilliant WriteJunk here (clicky) and never touch a .dll again

Proud to be a mouth-breather who posted a load of shit, disappeared into the night but mysteriously reappeared after a long absence
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