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 PrettyMay and recording calls.

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Mugatu
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Joined: 13 May 2007
Posts: 3773
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PostPosted: Mon Mar 10, 2008 7:38 pm Reply with quoteBack to top

Anyone here use prettyMay to record their skype calls? I'm needing to record a call for another member, I downloaded the software, and I've had a play around with a few skype calls, but I just can't see how I get it to record. It's not doing it automatically.

Am I missing something glaringly obvious?

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Inspector Gadget
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PostPosted: Mon Mar 10, 2008 9:28 pm Reply with quoteBack to top

Have you added it as a trusted add-on in Skype?
tools - options - manage other programs access to Skype - it should be listed.

You can use windows recorder and change the time it records for (go to microsoft.com and search the knowledge base on how to change the length of recording time)
http://support.microsoft.com/kb/82215 is the article.

edit 1 to add this :

http://www.pamela-systems.com/help/faq/1_67_en.html

Pamela's answer, might help

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Professor So And So
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PostPosted: Mon Mar 10, 2008 10:28 pm Reply with quoteBack to top

Hey Mugatu,

Not sure if you have tried restarting your skype or not, but that make do the trick. When it's properly configured (which should just be a matter of giving the plugin permission to access Skype, as SF said) and a call is connected, you should immediately have a pop-up asking you if you want to record the call.

When I first got it, I downloaded the prettymay call-center, which is the wrong version. You want to make sure you just get this:

http://www.prettymay.net/PrettyMay-setup.exe

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Mugatu
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Joined: 13 May 2007
Posts: 3773
Location: The star of India


PostPosted: Mon Mar 10, 2008 10:32 pm Reply with quoteBack to top

Professor So And So wrote:

When I first got it, I downloaded the prettymay call-center, which is the wrong version.


That's exactly what I've done. That answers it, thanks!

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Thinking of using phone modalities? Attend the 419eater university on audio baiting.

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